Some databases require an Import Filter. For those databases which are not direct export partners, RefWorks offers import filters for importing database search results into RefWorks. For the most comprehensive listing and instructions for use of imports, sign on to your account, select the Help tab, and choose “Getting References into Your Account." Instructions are detailed and quite helpful.
Here are general steps for manually exporting records:
For specific Importing instructions plus Direct Export, and Manual Adding, see "Importing From Online Data Vendors" in RefWorks Help Index.