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Type in smb://srv-pc-print.adm.suffolk.edu/PCClient and click
If you are prompted for a username/password at this point, enter the following: username: adm.suffolk.edu\emailusername where email username is the username you use to sign into your Suffolk Umail, without @suffolk.edu password: your Suffolk Umail Password
Often, the default username will be the username account for your Mac, you need to delete this and enter the login credentials above
Click on the Mac folder inside of the folder called PCClient
Double-click on the file named client-local-install
Click on the Install PCClient into the Applications Folder?
If you encounter a message stating Mac User Does Not Exist
Click if the window with User "(This will be your computer username)" does not exist pops up
Go back to the folder with the client program and double-click on Client-Local-Install again
You will receive a Login prompt. Please enter your Suffolk Email Username and Password. Before typing your email username, you will also need to type: adm.suffolk.edu\ -- so, the first box should look something like adm.suffolk.edu\username (Please remember that your username for your email account does not include the '@suffolk.edu'
Locate the installer icon in your dock
Quit the installer by right clicking (or Control-Left Click) and clicking on "Force Quit" (Please be patient as this may take a moment to come up with the Right Click Menu)
To Access the PaperCut Client please click on the PaperCut Application which is now open in your dock
This is the PaperCut Client, please click "Details ..." to access the online account and add funds to your account.
Opening PaperCut easily before Printing
Before printing, you need to open PaperCut. The simplest method to do so is to save the icon onto your dock, so that you can click it to open the program a minute or so before sending something to our printers.
From the top bar, choose File
Choose Open New Folder Window
From the left sidebar, click Applications
Locate the icon for PCClient
Click & drag icon this onto your MacBook's dock, making sure to keep it on the left side of the dotted line.
Airport has begun defaulting some users to the SU_Guest wireless network, which cannot connect to the library printers.
How can I tell if this is the problem I'm having? One of the primary indications of this issue is seeing a box like this after you send out a print job:
How do I switch to the SU_Student_WPA2 Network:
Click on the wifi symbol in the uppper right corner of your screen
Highlight the SU_Student_WPA2 Network
You may be prompted to sign in again. If so, this could take one of two forms:
You are prompted for just your network username & password -- these are the same as what you use for your email
You are prompted to sign into your MacBook as an administrator before you can enter your network credentials.
First, sign in with your MacBook password (hint this means you'll already see a username, and you just need to type a password)
Then in the next box that prompts for a username & password, enter your email address username (leave off the @suffolk.edu) and password to log onto the network.
I can't seem to get it to change my password: To force your computer to ask you to log in again, you'll need to delete any saved passwords for the WPA2_Student network from your keychain. To do that follow these steps:
Select Go from the top menu of your Mac
Choose Keychain Access
Scroll through, and highlight any entries that refer to SU_Student_WPA2
Library recommends setting up at least two library printers in order to have a
backup printer for times of high use.
Whenever you are prompted to log in
At any point that PaperCut prompts you to log in, use the adm.suffolk.edu\username method, where you enter your email username and password. Often, Macs will default to showing your Mac login ID. Remove this and re-enter your PaperCut username and password, not your computer username and password.
If you do not know your logon ID
If you do not know your wireless ID, please call the helpdesk at 617-557-2000. Library staff are unable to log you in.
Sawyer Library Circulation Staff
cannot modify or alter the settings on your personal laptop. If you need
assistance, please contact Suffolk IT at 617-557-2000.