Some Things to Keep in Mind
- After setup, you must be logged in to Suffolk’s wireless network in order to print. To log in, first ensure that your wireless is on, that you are connected to the ‘Suffolk Student’ wireless network, and that you have logged in with your wireless ID and password via a web browser.
- If you do not know your wireless ID, please call the helpdesk at 617-557-2000. Library staff are unable to log you in.
- Sawyer Library recommends setting up at least two library printers in order to have a backup printer for times of high use.
- Sawyer Library Circulation Staff cannot modify or alter the settings on your personal laptop. If you need assistance, please contact Suffolk IT at 617-557-2000.
Need In-Person Help?
Visit the Satellite Walk-In Center in Sawyer Library on the 3rd floor if you are having trouble adding the wireless printers to your personal laptop. The Satellite Walk-In desk is open Mon-Fri from 10:00am - 2:00 pm, unless the University is closed. For immediate assistance, please contact the University ITS "Help Desk" at 617-557-2000.
Sawyer Library and Operation Paper Cut
The Sawyer Library's printers began participating in the University-wide initiative, Operation Paper Cut.
All personal laptops will need to be reconfigured for this change, this guide has been updated to reflect the new process.
Please remember that this process can be time consuming, and might require troubleshooting. For that reason, the library recommends planning ahead to complete it when you have a small block of time available. Also, the largest number of staff members available to assist in the library and at the Help Desk are available during regular business hours, Monday through Firday.
While the library is happy to assist with this process, Operation Paper Cut is a university-wide program, and some aspects of its maintenance are beyond our control.
